Anne was very helpful from the very start, from pre-approval, in between and to the very end. whenever I had a question she was there to answer my calls, texts and emails in a timely manner even though she may have been busy. When I was nervous she calmed my nerves and even checked in with me during the waiting process of finding a home and getting all information together. She explained what to do and what not to do and I was able to close my home deal in a month! Very happy.